The following shipping information is for unframed prints. For framed artwork please visit our framing page.
* Please note: we are currently experiencing delays in shipping throughout Australia. If you have a specific deadline for your oder please email us first to see if we can fulfil your delivery requirements. You can also see our COVID Updates page for changes to the way we process your orders.
Who will my order ship with?
Due to recent changes in our order processing, your order will ship direct from our printer or framer who currently use Fastway Couriers.
Will I have to sign for my order?
Due to the special nature of our fine art paper we require a signature on delivery for fine art prints.
When will my order be sent?
Memento prints that are in stock and will be dispatched within 2 business days.
Unframed statement prints are printed to order and require up to 7 business days to be dispatched.
If you have an urgent order please email firstname.lastname@example.org or contact us and we will advise of our best possible time frame for postage.
What countries do you ship to?
Due to COVID restrictions we currently only ship within Australia.
How long will my order take to arrive?
- Standard shipping takes 2-5 business days for NSW residents and 3-6 business days for other states and territories.
- Express shipping is delivered on the next business day for all Australian capital cities and metro areas (except Darwin CBD and Perth Metro). All other areas will receive express parcels in 2-3 business days.
If you require a timeframe estimate specific to your postcode please email email@example.com or contact us.
What will my shipping cost?
- $10 flat rate standard shipping
- $15 flat rate express shipping
How will my prints be packaged?
Memento prints are house in a protective sleeve and packed in a rigid mailer. Each mailer is padded to minimise any movement in transit.
Statement prints are rolled and secured with acid-free tissue paper before being placed in a mailing tube.