SHIPPING

Shipping information Kiah Studio

The following shipping information is for unframed prints. For framed artwork please visit our framing page

* Please note: we are currently experiencing delays in shipping throughout Australia. Australia Post has also removed their 'next day guarantee' on express post parcels. If you have a specific deadline for your oder please email us first to see if we can fulfil your delivery requirements. We cannot currently process international orders due to COVID-19 restrictions.

Who will my order ship with?

Our standard domestic orders are sent via Sendle or Australia Post. All express and international orders are shipped via Australia Post. Every order will receive a tracking number that will be forwarded to you. 

Will I have to sign for my order?

Due to the special nature of our fine art paper we require a signature on delivery for fine art prints. 

When will my order be sent?

Memento prints are in stock and will be dispatched within 2 business days.

Unframed statement prints are printed to order and require up to 7 business days to be dispatched.

If you have an urgent order please email info@kiahstudio.com or contact us and we will advise of our best possible time frame for postage.  

What countries do you ship to?

We currently ship to the following regions:

  • Australia and New Zealand
  • China and Hong Kong
  • United States and Canada
  • United Kingdom
  • European Union Countries 

How long will my order take to arrive?

AU orders:

  • Standard shipping takes 2-5 business days for NSW residents and 3-6 business days for other states and territories.
  • Express shipping is delivered on the next business day for all Australian capital cities and metro areas (except Darwin CBD and Perth Metro). All other areas will receive express parcels in 2-3 business days.

International orders:

  • Standard shipping takes 6+ business days for capital cities and metro areas.

If you require a timeframe estimate specific to your postcode please email info@kiahstudio.com or contact us.

What will my shipping cost?

AU orders:

  • $10 flat rate standard shipping
  • $15 flat rate express shipping

International orders:

  • NZ: $20 flat rate standard shipping
  • All other international regions listed: $30 flat rate international shipping

How will my prints be packaged?

Memento prints are house in a protective sleeve and packed in a rigid mailer. Each mailer is padded to minimise any movement in transit.

Statement prints are rolled and secured with acid-free tissue paper before being placed in a mailing tube. The ends of our tubes are padded for extra protection.